Support and Service

Elo is serious about service and support. We back every Elo touchscreen and touchmonitor solution, before and after the sale, with product documentation and assistance; quick turnaround shipping; in-depth technical support; and extensive online product and technical information.

Technical Support

On-line Technical Support is a complete resource for understanding and troubleshooting touch system components :

• Drivers
• Controller diagrams and custom setups
• Diagnostics
• Touchmonitors and touchcomputers
• Maintenance and cleaning
• Calibration
• Video
• Known Issues
• Miscellaneous hardware information
• Error messages are documented within the Drivers pages

Literature Online, a library of marketing literature in PDF format.

Send Files to Elo. The Tyco Electronics Internet File Exchange lets you quickly and securely exchange information with Elo. (You'll be taken to a secure Tyco Electronics web site in another browser window. When you're finished, close that window and you'll be right back where you started.)

Use Web Tech: Online Diagnostic Tools. Web Tech is Elo's proprietary, touch technology resource for performing basic hardware functionality testing and identification, driver uninstallations, and much more.

Contact Tech Support for your region.

Customer Service

Contact Customer Service for your region.

Returns and Repairs

Select your region for more information about returns and repairs.

Additional Information

• Touchscreen Technology Choices
• Enclosure Configurations
• Touchscreen Application Tips

links to global web site (English/US):

• Viewing Angle
• Pixels and Image Sticking
• Troubleshooting Tips
• Regulatory Agencies and Compliance Requirements 
• Touchscreen Component Compatibility: Five-Wire Resistive
• Glossary
• Benefits of Touch Interface