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Electronics Service Technician I Co-op
Intern
Service - NA
Rochester, NY, US
30+ days ago Requisition ID:1044 Apply

We know touch - it's our only business. In fact, we invented the touchscreen over 40 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards. We don’t just sell things. We offer solutions to tomorrow’s challenges. 


Responsibilities:


  • Test and inspection of Elo products returned from customers
  • Pre and post repair cleaning of customer returned product
  • In depth electrical diagnosis of failed product
  • Complete repairs by adjusting, calibrating, aligning, modifying, repairing or replacing parts, components or circuitry
  • Share best practices with other technicians performing similar duties
  • Create, review and markup test plans and process documents
  • Participate in root cause analysis and failure mode diagnosis and document findings
  • Loading and unloading of bench or repair cell inventory
  • Pick and stage of customer return product for repair
  • Configure and test new product prior to shipment including operating systems, special hardware, etc.
  • Document repair information into database (SAP and Excel) and quality data collection is required
  • Maintain safe work environment by following codes and standards
  • Follow all ISO and EH&S procedures
  • To maintain a workstation to a 5s standard as defined by Elo
  • Provide feedback and suggestions on process improvements
  • Ability to solder and de-solder to industry standards
  • Attention to detail
  • Organized – ability to multi-task and prioritize effectively
  • Adaptability and ability to work under pressure – time management
  • Effective problem-solving abilities – for technical issues
  • Travel may be required consistent with Elo’s Global Travel Policy 

Minimum Qualifications:


  • Associates degree from an accredited institution or equivalent work experience in related field
  • Computer and electronics technician with a minimum of 3-years diagnose and repair experience


Preferred Qualifications:


  • Experience in analyzing and troubleshooting of electro-mechanical systems, software (i.e. Windows, Linux, Mac) and hardware (i.e. PC, monitor)
  • Experience and understanding with Quality Management Systems (QMS)
  • Previous experience working with ERP systems (SAP) 


Specific Professional Skills/Competencies


  • Microsoft Office – Outlook, Excel, Word, Teams
  • ERP Systems – SAP, SFDC
  • Familiarity with 5s methodology


Physical Demands:


  • Ability to lift up to OSHA single person lift requirements
  • Ability to sit, stand, bend or walk for prolonged periods of time
  • Ability to travel unrestricted

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