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Product Manager - Payments
Regular Full-Time
Milpitas, CA, US
30+ days ago Requisition ID:1087 Apply

We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards. We don’t just sell things. We offer solutions to tomorrow’s challenges.

Job Purpose & Responsibilities

As Elo’s Android device portfolio expands, so do its corresponding software features. In this role, you will own product strategy, requirements and roadmap for Elo’s Android payment offerings. As the Product Manager, you will:

  • Define and deliver a product vision, strategy, and business metrics for our payment offerings
  • Create product requirements documents and functional specifications
  • Complete VOC (Voice of the Customer) to understand customer needs and innovate accordingly to build a competitive and unique product
  • Work with your two key stakeholders: Product leader of Android devices and Product leader for EloView SaaS platform to align features and launch timelines
  • Work with the engineering team to deliver a scalable architecture that not just meets current needs, but considers future roadmap needs
  • Manage product escalations and prioritization
  • Communicate key features, process and benefits through marketing documents and contributions to our knowledge base

Minimum Qualifications:

  • Bachelor's Degree from an accredited institution
  • At least 3 years of product management experience

Preferred Qualifications:

  • Degree in Computer Science or Computer Engineering is highly preferred
  • Knowledge, understanding, and experience in working with cross-functional teams in Product Management, Engineering, Sales, Customer Support, Finance, and Marketing
  • Previous experience working with the Android OS as a product manager or developer
  • Strong analytical and quantitative skills with ability to use data and metrics for making assumptions and decisions

Specific Professional Skills / Competencies

  • Experience in the development of payments and/or fintech product offerings including defining a clear roadmap by working with multiple stakeholders, use cases and conflicting priorities
  • Experience in working with customers to solve their specific challenges and clearly understanding the customer use case
  • Ability to communicate complex processes and procedures to end users of varying levels of technical competency
  • Experience with and understanding of agile project management

Physical Demands

  • Ability to lift up to OSHA single person lift requirements
  • Ability to sit, stand, bend, or walk for prolonged periods of time
  • Ability to travel domestically and internationally

Elo Touch Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Elo Touch Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Elo Touch Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Elo Touch Solutions employees to perform their job duties may result in discipline up to and including discharge. 

At Elo, We…

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    Are passionate about creating great tech solutions for our customers.
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    Win together with our teams, our customers, our partners.
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    Bring our ideas & logic. We debate openly, but also respectfully.
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    Are global and diverse. Elo is Everywhere and Everyone.
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    Work hard & have fun. We are our true selves at work.
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    Make it happen. Persistence, results, and integrity win the day.
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    Own our future. Every today counts for tomorrow.

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