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Global Demand Manager
Regular Full-Time
Planning - NA
Knoxville, TN, US
30+ days ago Requisition ID:1110 Apply

We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards. We don’t just sell things. We offer solutions to tomorrow’s challenges.

Job Purpose & Responsibilities:

This is a key strategic planning position reporting to the Sr. Director of Global Supply Chain. The position will require an experienced planning manager that can drive results in a fast paced and demanding growth environment, leveraging his/her strong interpersonal and analytic skills to drive measurable performance results. The ability to work cross functionally with Product Mgt. and Sales to develop and execute on a monthly forecast is key to success in this position, yielding improved operational performance, value/experience for customers and enhanced revenue/margin growth for the business. The ideal candidate must be comfortable in a “high octane” global environment. 


  • Accountable for working with Product Management, Sales, and Regional Demand Planners to develop and execute the North American demand plan and global consolidation across regions for focused products
  • Drive the monthly forecast process by working vertically across the sales organization for focused products, In-side Sales for Run Rate, RSM’s for Projects and Customs team for OEM Systems & Components 
  • Analyze advanced demand signals to develop strategic long-term demand plans for ELITE SKU’s.
  • Identify and resolve significant and/or critical supply-demand imbalances for focused products across all regions
  • Monitor trends impacting demand forecast accuracy. Develop and implement corrective action plans in response to significant variances to plan. Proactively communicate actionable items driving variances
  • Analyze, maintain, and report product availability, on time delivery, and constrained backlog data for focused products
  • Global conduit between Customer Service, Sales and Supply Team for order fulfillment
  • Coordinate with Product Operations Management for the development and execution of product transition planning for focused products
  • Other reasonable directives, responsibilities and activities may change or be assigned at any time with or without notice 


Minimum Qualifications:


  • Bachelor’s Degree in Business Administration or other related field from an accredited institution
  • At least 5 years’ experience in relevant supply, purchasing, demand planning, IT analysis/design or other statistical analysis roles 


Preferred Qualifications: 

  • Concentration in Supply Chain Management is highly preferred
  • Experience in globally sourced and distributed products
  • Experience with data analytical tools for data discovery & modeling, visualization, and analysis
  • Experience with Demand Solutions or similar statistical forecasting software and a working understanding of statistical modelling
  • Experience implementing analytical, data-driven improvements to business operations
  • Strong background in preparing data for analysis, KPI definition, reporting, creating analytical datasets and working with others to define simple to use data models 

 Professional Skills & Competencies:

  • Experience with SAP - Master Data, Production Planning, Material Management, and Inventory
  • Experience with Demand Solutions or similar statistical forecasting software and a working understanding of statistical modelling
  • Strong technical experience in materials requirements planning (MRP)
  • Knowledge of project modeling, supply chain processes, and business forecasting methodologies
  • Proven leadership in managing implementation of new processes and systems
  • Exceptional interpersonal and communication skills
  • Advanced Microsoft Office suite software skills (Excel, Access, Word, SharePoint, One Note, Project)
  • Experience with visualization tools such as Tableau or QlikView 


Physical Demands:

  • Ability to lift up to OSHA single person lift requirements
  • Ability to sit, stand, bend, or walk for prolonged periods of time 
  • Office work – primarily using phone and PC
  • Ability to travel domestically and internationally 




Elo Touch Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Elo Touch Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 


Elo Touch Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Elo Touch Solutions employees to perform their job duties may result in discipline up to and including discharge. 

At Elo, We…

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    Are passionate about creating great tech solutions for our customers.
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    Win together with our teams, our customers, our partners.
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    Bring our ideas & logic. We debate openly, but also respectfully.
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    Are global and diverse. Elo is Everywhere and Everyone.
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    Work hard & have fun. We are our true selves at work.
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    Make it happen. Persistence, results, and integrity win the day.
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    Own our future. Every today counts for tomorrow.

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