Support and Service

Elo backs every Elo touchscreen product and solution, before and after the sale.

Support
  • Technical Support — Addresses questions on drivers (installing, removing, supporting files), hardware (screens, monitors, controllers, peripherals) as well as troubleshooting procedures and general system issues.
  • Download Drivers — Touchscreen drivers, driver packs for touchcomputers, peripheral drivers, other related files.
  • Product Documentation — User guides, product manuals, technical papers, and product bulletins.
Service
  • Customer Service and Sales Support — Product selection assistance, order management and warranty info.
  • E-Services Web Site — Warranty status, request return for repair authorization (RMA), view catalog/purchase on-line, view forms and information, reset password or send feedback.
  • Customer Care Form — Comment on our products, policies, personnel, or web site.
  • Worldwide Service — Elo’s global warranty program allows the purchase of our products in one location, but service near where the product is used. Use this map to select your region from our extensive network of service and repair centers.