Extended Warranty
By extending the standard factory warranty for up to five years, customers can align product warranty with planned product life cycles. In the event of an issue, the device is shipped to Elo, repaired, and returned to the customer.
What's Covered
-
Replacement Parts -
Repair Labor -
Repair Shipping
Customer is responsible for shipping the device to Elo's repair facility. Typical turn around time from receipt of device to shipment is 14 business days.
Qualifying Products & Offerings
| Product Type | Product Line | Extended Coverage Offerings |
|---|---|---|
| All-in-One Devices | I-Series Windows, PayPoint®, EloPOS™ |
4YR Warranty Coverage - Elo P/N: E819598 5YR Warranty Coverage - Elo P/N: E819795 |
| I-Series Android, Elo Pay 7" |
3YR Warranty Coverage - Elo P/N: E819394 4YR Warranty Coverage - Elo P/N: E819598 5YR Warranty Coverage - Elo P/N: E819795 |
|
| Touchscreen Monitors | Monitors & Small Format Open Frame |
4YR Warranty Coverage - Elo P/N: E898247 5YR Warranty Coverage - Elo P/N: E898449 |
| Computers | Elo Computer Module (ECM), EloPOS™ Pack |
4YR Warranty Coverage - Elo P/N: E896120 5YR Warranty Coverage - Elo P/N: E896322 |
| Elo Backpack® |
3YR Warranty Coverage - Elo P/N: E895914 4YR Warranty Coverage - Elo P/N: E896120 5YR Warranty Coverage - Elo P/N: E896322 |
|
| Mobile Computers | M50, M60 |
2YR Warranty Coverage - Elo P/N: E764955 3YR Warranty Coverage - Elo P/N: E765148 4YR Warranty Coverage - Elo P/N: E765352 5YR Warranty Coverage - Elo P/N: E765553 2YR Warranty Coverage + AUR - Elo P/N: E765759 3YR Warranty Coverage + AUR - Elo P/N: E765956 4YR Warranty Coverage + AUR - Elo P/N: E766156 5YR Warranty Coverage + AUR - Elo P/N: E766346 3YR Warranty Coverage + ADP - E672040 5YR Warranty Coverage + ADP - E672239 3YR Warranty Coverage + AUR + ADP - E672440 5YR Warranty Coverage + AUR + ADP - E672646 |
| Accessories | Stands |
3YR Warranty Coverage - Elo P/N: E375367 4YR Warranty Coverage - Elo P/N: E375573 5YR Warranty Coverage - Elo P/N: E375771 2YR Warranty Coverage + ADP - Elo P/N: E375970 3YR Warranty Coverage + ADP - Elo P/N: E376169 4YR Warranty Coverage + ADP - Elo P/N: E376362 5YR Warranty Coverage + ADP - Elo P/N: E376547 |