EloCare℠ OS 360

With OS 360, Elo offers security updates, the latest Android OS upgrades and device enhancements to help ensure Elo Android-based devices are secure and performing optimally throughout their lifecycle. OS 360 seamlessly integrates with EloView, Elo’s device management platform, which allows users to pre-schedule updates and manage OS versions across their fleet of devices. Via OEMConfig, OS 360 will also integrate with 3rd-party UEMs and other management software. For every Elo device with Android 10 or later, OS 360 is available for purchase for up to five years.*

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Features and Benefits

Bi-Monthly Security Updates

OS 360 updates are available on a bi-monthly basis to address applicable security patches or vulnerabilities based on Google CVE’s in the Android Security Bulletin.

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Android OS Upgrades

To keep your Elo Android-based devices up-to-date with Google’s latest features and updates, Elo offers upgrades to the latest Google OS available. **

Long-term OS Support

To ensure the long-term performance of your Elo Android-based devices, OS 360 is available to support your fleet for up to five years, even after Google ends Android OS support. ***

Easy Integration

Whether you use EloView or a UEM, OS 360 updates can be easily applied to your devices – simply ensure the device is connected to the Internet.

Built for Enterprise

OS 360 offers flexibility for administrators to execute updates silently without any on-screen prompts disrupting business.

How It Works

You receive bi-monthly notifications of available updates to download and install to your Elo devices. These updates can be applied on the device through an over-the-air (OTA) update or remotely using EloView or your preferred UEM through OEMConfig.

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How to Purchase

OS 360 is available wherever Elo Android-powered devices are sold. Please contact your Elo Sales Representative for more information.

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Qualifying Products

OS 360 is available for all Elo products with Android 10 and above.

Extended Coverage Offerings*** Product Line Supported OS* Final Security Release Date***
3YR OS 360 - Elo P/N: E873133 (available till Jan 2025) M50
Elo Pay M60 & Elo Pay M60C
I-Series 4 Android
Backpack 4 Android
Android 10 July 2024
Android 12 April 2026
Android 14 January 2028
3YR OS 360 - Elo P/N: E822682 (available till Jan 2027)
4YR OS 360 - Elo P/N: E834310 (available till Jan 2026)
5YR OS 360 - Elo P/N: E822484 (available till Jan 2025)
Elo Pay 7"
Elo Pay 22"
Elo Pay M100 & Elo Pay M100C
Android 12 April 2026
Android 14 January 2028
Android 16 January 2030
3YR OS 360 - Elo P/N: E897877 (available till Jan 2029)
4YR OS 360 - Elo P/N: E898079 (available till Jan 2028)
5YR OS 360 - Elo P/N: E898282 (available till Jan 2027)
M51 Android 14 January 2028
Android 16 January 2030
Android 18 January 2032

Additional Terms & Conditions Apply. Please view our OS 360 Terms & Conditions for more information.

* OS Upgrade availability depends upon hardware support from chip suppliers as well as other business factors and may not always be available. Elo provides bi-monthly updates on the latest available OS. Once a new OS is available, OS 360 customers will be limited to quarterly security updates for the next 12 months on the older OS; upgrading to the updated OS will be necessary to continue receiving bi-monthly updates. OS upgrades are not guaranteed on all devices.

** OS 360 will be available for up to five years from purchase if the device is continually updated to the latest OS. Once Google sunsets an OS, Elo will continue to support that OS based on severity and at Elo’s discretion.

*** Planned end-date is subject to change based on upon hardware support from chip suppliers as well as other business factors.