All-in-one I-Series 4.Secure. Flexible. Powerful.
It’s the next level of awesome.
Do more with I-Series 4.
Android 10 with GMS
8MP
Camera
Digital Microphones
Faster Wi-fi Performance
USB Type-C Compatible
10”, 15” &
22” sizes
Do more with I-Series 4.
Android 10
with GMS
8MP
Camera
Digital
Microphones
Faster Wi-fi
Performance
USB
type C
10”, 15” &
22” sizes
Perfect for
any industry.
One of our most popular product lines ever, the I-Series has been used across the globe for everything from self-service, point-of-sale and price checkers to industrial controls and visitor management.
Modular & innovative.
The modular designed I-Series can be easily configured to fit nearly any use. Elo Edge Connect peripherals allow you to add a variety of accessories including payment devices, cameras, barcode readers and many others. And with the universal VESA compatibility and stand options you get additional flexibility.
Google mobile
services ready.
Create a seamless experience for your customers - from their personal devices to your interactive experiences in store. With Google Mobile Services, your app can take advantage of the latest, Google-powered features while maintaining the added flexibility of EloView - making deployments and management a breeze.
Google mobile
services ready.
Create a seamless experience for your customers - from their personal devices to your interactive experiences in store. With Google Mobile Services, your app can take advantage of the latest, Google-powered features while maintaining the added flexibility of EloView - making deployments and management a breeze.
Ready to support your digital transformation.
Many businesses are tasked with digital transformation and are trying to figure out how to incorporate consumer technologies into their business. With Elo’s approach to Android, including uniform SDKs, a constantly growing set of tools and an expansive lineup across sizes and form factors, users gain the advantage of years of development and customizations Elo has made for many global Enterprise customers. Choose Elo to easily deliver the convenience and familiarity of Android in secure, business-friendly solutions.
One product.
Thousands of uses.
Create your perfect POS system.
Easily convert your favorite I-Series into a powerful, industrial-designed POS system that scales with your business.
Amazing touchscreen kiosks simplified.
The possibilities are endless with the I-Series. From self-order and self-checkout to order pickup and virtual assistants, pair the I-Series with a variety of stands to create your perfect kiosk. And, applications with audio and video are simplified with the built-in 8MP camera and digital microphones.
Build engaging brand experiences.
Educate buyers, create brand awareness and drive purchases in store with an easy-to-use interactive platform that can adapt as needs change.
Commercial-gradeperformance.
Whether equipped with the Qualcomm Snapdragon 8-core Kryo processor or the Rockchip 6-core processor, the I-Series delivers the performance you need.
Expand with
Edge Connect.
With the Elo Edge Connect system, you can seamlessly attach any combination of peripherals to the edge of the touchscreen. And, you can add or move them later as your needs change!
Do more with power
over ethernet (POE).
With the POE adapter, you can say goodbye to your power adapter and the expense of power drops. All you need is a POE-capable network and to connect the POE adapter to the I-Series.
Android device
management
made easy.
EloView allows you to deploy and securely manage your entire network of Android-powered Elo devices from anywhere in the world.
- Remotely deploy content and manage your devices securely.
- Provision your devices in seconds with a seamless out-of-the-box experience.
- Leverage Elo Home to create a customized interface on your I-Series device.
Get peace
of mind
with EloCare.SM
From advance unit replacement to OS 360, EloCare delivers service and support from the people who know your Elo products best.
- Advance Unit Replacement
- Extended Warranty
- Accidental Damage Protection
- OS 360
Enterprise-grade
support.
OS 360 – Monthly security updates to keep your devices secure.
Seamless Provisioning – Leverage EloView, Google Zero Touch or scan a QR code to integrate with your choice of MDM solution.
Elo OEMConfig – Get immediate support of Elo’s proprietary APIs on your preferred Android MDM platform, saving you months of time as new releases become available.
Enterprise-grade
support.
OS 360 – Monthly security updates to keep your devices secure.
Seamless Provisioning – Leverage EloView, Google Zero Touch or scan a QR code to integrate with your choice of MDM solution.
Elo OEMConfig – Get immediate support of Elo’s proprietary APIs on your preferred Android MDM platform, saving you months of time as new releases become available.
Specifications
-
Technical
Part Number(s)
Standard Model, Android 10, Black - E390263
Standard Model, Android 10, White - E412818 (MTO)
Standard Model, Android 12, Black - E747123
Value Model, Android 10, Black - E391414
Value Model, Android 10, White - E413211 (MTO)
Value Model, Android 12, Black - E792655Enclosure Color
White or Black
Touch Technology & Capacity
PCAP (TouchPro® Projected Capacitive) - 10 Touch
Touch Thru
Supports up to 6mm / 0.24" glass or 3mm / 0.12" plastic with up to 2 touches
Processor
Standard Model: Qualcomm Snapdragon SDA660
Value Model: Rockchip RK3399Memory (RAM)
4GB
Storage
Standard Model: 64GB
Value Model: 32GBOS
Android 10 with Google Play Services (AOSP capable)
Upgrade to Android 12 and planned upgrade to Android 14 are available with an OS 360 subscriptionDiagonal Size
21.5'' diagonal, Active matrix TFT LCD (LED)
Aspect Ratio
16:9
Active Area
18.74" x 10.54" / 476 mm x 268 mm
Resolution
1920 x 1080 @ 60Hz
Number of Colors
8-bit (16.7 million)
Brightness (typical)
Standard Model:
LCD Panel: 250 nits
TouchPro PCAP: 215 nits
Value Model:
LCD Panel: 250 nits
TouchPro PCAP: 215 nitsResponse Time-total (typical)
Standard Model: 14 msec
Value Model: 5 msContrast Ratio
1000:1
Viewing Angle
Standard Model:
Horizontal: ±89° or 178° total / Vertical: ±89° or 178° total
Value Model:
Horizontal: ±85° or 170° total / Vertical: ±80° or 160° totalPeripheral Mounting
4x micro-USB 2.0 Elo Edge Connect ports
Support for 1.2A on one port and 500mA for the remaining three portsI/O Ports
1x USB 3.0 support (900mA)
Type C USB output
Micro SD slot
GPIO
Ethernet 1x LAN (Gigabit)
DC inWebcam
Standard Model: 8MP, Max Resolution: 1920x1080 30fps, Auto Focus, Focus Range: >10cm
Value Model: 5MP, Max Resolution: 1920x1080 30fps, Auto FocusWireless
802.11a/b/g/n/ac + Bluetooth 5.0
Audio Ports
Standard Model: 2x built-in Digital Microphones
Value Model: 1x built-in Analog MicrophoneSpeakers
Standard Model: 2x 0.8W
Value Model: 2x 2WPower Supply
AC input voltage: 100-240 VAC
Input frequency: 50-60 Hz
power adapter (included in accessory box)Power Consumption (Typical)
Standard Model:
On: 19.8W
Off: 0.4W
Sleep: 4.4W
Value Model:
On: 15.7W
Off: 0.45W
Sleep: 3.4WPower Over Ethernet (PoE)
Supported via Elo PoE Device PN: E413396
Reference the I-Series 4.0 user guide for details.Dimensions
20.66" x 12.79" x 1.17" / 524.8 mm x 324.8 mm x 29.7 mm
Shipping Box Dimensions
Standard Model: 23.2" x 6.6" x 15.8" / 590 mm x 168 mm x 400 mm
Value Model: 23.6" x 6.6" x 16.0" / 600 mm x 168 mm x 406 mmWeight (Unpackaged)
Standard Model: 8.4 lbs / 3.8 kg
Value Model: 9.5 lbs / 4.3 kgWeight (Packaged)
Standard Model: 12.4 lbs / 5.6 kg
Value Model: 16.1 lbs / 7.3 kgOperating Temperature
0°C to 40°C / 32°F to 104°F
Storage Temperature
-20°C to 50°C / -4°F to 122°F
Humidity
Operating: 20% to 80%
Storage: 5% to 95%Regulatory approvals and declarations
UL/cUL (US)
FCC (US)
IC (Canada)
CE (Europe)
CB (International)
VCCI, MIC (Japan)
RCM (Australia)Supported Countries
Canada, USA, Australia, Japan, New Zealand, Austria, Belgium, Czech Republic, Denmark, France, Germany, United Kingdom, Hungary, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Turkey, Brazil
Real-Time Clock
lithium coin cell battery
MTBF
50,000 hours demonstrated
Mounting Options
VESA 75mm and 100mm
Warranty
2-year
Extended Service Options
3 year OS 360 - Elo P/N: E873133
3 year Warranty Coverage – Elo P/N: E819394
4 year Warranty Coverage – Elo P/N: E819598
5 year Warranty Coverage – Elo P/N: E819795
3 year Warranty Coverage + ADP – Elo P/N: E130329
4 year Warranty Coverage + ADP – Elo P/N: E130530
5 year Warranty Coverage + ADP – Elo P/N: E130719
2 year Warranty Coverage + AUR – Elo P/N: E819985
3 year Warranty Coverage + AUR – Elo P/N: E820186
4 year Warranty Coverage + AUR – Elo P/N: E820388
5 year Warranty Coverage + AUR – Elo P/N: E820582
2 year Warranty Coverage + AUR + ADP – Elo P/N: E131490
3 year Warranty Coverage + AUR + ADP – Elo P/N: E131674
4 year Warranty Coverage + AUR + ADP – Elo P/N: E131859
5 year Warranty Coverage + AUR + ADP – Elo P/N: E132053OS Support
Monthly Android security updates available with Elo OS 360 package.
Sealability
Touchscreen sealed to LCD
What's in the Box
I-Series 4
North American Power Cable
European Power Cable
1x Power Brick
Quick Install Guide
Screws for cable cover door (located in the power/Ethernet bay)Optional Peripherals
Magnetic Stripe Reader (MSR) – Elo P/N: E001002
Fingerprint Scanner – Elo P/N: E134286
2D Barcode Scanner (Black - SE2707) – Elo P/N: E393160
2D Barcode Scanner (White - SE2707) – Elo P/N: E551946
2D Barcode Scanner (Black - SE4720) – Elo P/N: E384627
2D Barcode Scanner (White - SE4720) – Elo P/N: E454122
2D Barcode Scanner (Black - SE4107) – Elo P/N: E245047
2D Barcode Scanner (White - SE4107) – Elo P/N: E454318
POE Module Kit - Elo P/N: E413396
Status Light (Micro-USB Connectivity) - Elo P/N: E644767
3D Camera - Elo P/N: E134699
Webcam - Elo P/N: E201494
Expansion Module – Elo P/N: E809509
RFID - Elo P/N: E673037
Elo Edge Connect™ Speaker Bar (Black) - Elo P/N: E894719
Elo Edge Connect™ Speaker Bar (White) - Elo P/N: E133780Stands, Mounts & Kits
Wall Mount Kit (75mm or 100mm VESA) – Elo P/N: E143088
Tabletop Stand for 22'' I-Series (100mm VESA) - Elo P/N: E044356
Shelf Mount Bracket (75mm or 100mm VESA) - Elo P/N: E043382
Floor Stand (75mm or 100mm VESA) - Elo P/N: E048069
Pole Mount – 6 inch (75mm or 100mm VESA) - Elo P/N: E047458
Pole Mount – 12 inch (75mm or 100mm VESA) - Elo P/N: E047663
Pole Mount – 18 inch (75mm or 100mm VESA) - Elo P/N: E047864
Pole Mount Bracket (75mm or 100mm VESA) - Elo P/N: E045151
Elo Stand 1902/3-2202/3 - Black (100 mm VESA) - Elo P/N: E804330
Elo Stand 2402/3-2702/3 - Black (100 mm VESA) - Elo P/N: E509844
65W Replacement Cable Kit (NA & EU power cables and power brick) – Elo P/N: E514304
90W Replacement Cable Kit (NA & EU power cables and 90W power brick) - Elo P/N: E572635
Slim Self-Service Countertop Stand (75mm or 100mm VESA) - Elo P/N: E514693
Slim Self-Service Floor Stand (75mm or 100mm VESA) - Elo P/N: E514881 + E515260
Wallaby™ Self-Service Countertop Stand (75mm or 100mm VESA) - Elo P/N: E421137
Wallaby™ Self-Service Floor Stand (75mm or 100mm VESA) - Elo P/N: E421325 + E797162
Wallaby™ Pro countertop stand – Elo P/N: E989127
Wallaby™ Pro floor stand – Elo P/N: E989314 + E989512
Wallaby™ Pro double-sided floor stand – Elo P/N: E989314 + E989314 + E989705
Wallaby™ Pro wall-mounted stand – Elo P/N: E989127 + E990079
Accessories
(17)
Upgrades, add-ons, and more.
Resources
(31)
-
Collateral
Spec Sheet
-
Drawings and Certificates
Value Model Dimensional Drawing
Standard Model Dimensional Drawing
Dimensional Drawing - Pole Mounts
Value Model CAD Drawing
Standard Model CAD Drawing
Value Model Agency Approval Certificates
Standard Model Agency Approval Certificates
Standard Model Material Safety Data Sheet (MSDS)
Value Model Material Safety Data Sheet (MSDS)
-
User Guides
English (Value Model)
English (Standard Model)
Spanish (Value Model)
Spanish (Standard Model)
Portuguese (Value Model)
Simplified Chinese (Value Model)
Simplified Chinese (Standard Model)
Traditional Chinese (Value Model)
Traditional Chinese (Standard Model)
French (Value Model)
French (Standard Model)
Italian (Value Model)
Italian (Standard Model)
German (Value Model)
German (Standard Model)
Japanese (Value Model)
Japanese (Standard Model)
Quick Install Guide
QIG: EMV Cradle
-
Additional Support Resources